About Us

 MFinance provides a wide array of financial solutions to micro, small and medium sized entrepreneurs as well as pay-roll backed financial products and services.

Our mission

“To achieve transformation of lives in the communities we serve through the provision of innovative financial solutions that meet their needs; through an inspired team with a passion for customer satisfaction and continuous learning,thereby enhancing our stakeholder values.”

Our Vision

“To be the leading financial services provider in Zambia and the region in our chosen segment, bettering the lives of the people in the communities we serve, and to build lifelong mutual relationships with our stakeholders.”


Core Values

Customer First
We believe in building loyal customers by providing a superior experience at a great value. We are committed to supporting our customers’ success by creating exceptional value through innovative product and service solutions.

Ethics and Integrity

Operating in an ethical way is the foundation of our business. Everything we do is guided by a moral compass that ensures fairness and respect for all stakeholders

We work together as a team to meet the needs of our customers and to help the company win.

Continuous Learning
We support continual improvement and personal renewal for our staff. Varied opportunities for individual learning and growth allow us to achieve the world-class expectations in the communities we serve.

We relentlessly pursue excellence in everything we do.

“Sometimes knowing when something is not working and pivoting to something new leads to our greatest opportunities and successes.”

Titus Waithaka
Managing Director, MFinance